Understanding the Reservation Status

Reservations can be shown as any of the following status descriptions.  The order below is the order on the drop down menu selector and follows the natural progress of a reservation from start to finish. 


Provisional

 A reservation has been made but has not been guaranteed with any guarantee type e.g. credit card

 

Guaranteed

 A reservation has been made and has been guaranteed

 

Checked In

The guest has been checked in.

 

Checked Out

The guest has been checked out and the room is available for cleaning.

 

Incomplete

The reservation has been suspended.  A reservation is incomplete where there is an unresolved issue so can't be checked out but the room needs to be made available for the next guest.

 

Cancelled

The reservation has been cancelled.

 

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Reservations that have been moved temporarily from an allocated status so another reservation can occupy that particular room number/name.

 

See next: How to Create Bedroom Reservations
How to Check in Bedroom Reservations


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